Connect with Us for Personalized Jewelry Services

Discover how we can assist you with your inquiries, support needs, or custom jewelry orders. Our team is here to provide exceptional service tailored to your desires.

Our Commitment to Exceptional Service

At zernith.icu, we believe that every customer deserves a personalized experience. Our dedicated team is committed to ensuring that your inquiries are handled with care and precision. Whether you’re seeking advice on our collections or have questions about custom orders, we are here to assist you every step of the way.

Customer satisfaction is at the heart of what we do. We understand the importance of your inquiries and strive to provide timely and helpful responses. Our goal is to make your experience with us as seamless and enjoyable as possible.

Phone

(255) 352-6258

Email

support@zernith.icu

Address

1234 Divi St. #1000, San Francisco, CA 94220

Common Customer Service Questions

We understand that you may have questions regarding our services and products. Below are some of the most frequently asked questions to help you find the information you need.

How can I contact customer support?

You can reach our customer support team via email at support@zernith.icu or by calling us at (123) 456-7890. Our team is available Monday through Friday from 9 AM to 5 PM.

What is the process for custom jewelry orders?

To start a custom jewelry order, please fill out the form on our Custom Orders page or contact us directly. Our designers will work with you to create a unique piece tailored to your preferences.

How long does it take to receive a custom order?

Custom orders typically take 4-6 weeks to complete, depending on the complexity of the design. We will keep you updated throughout the process to ensure timely delivery.

What is your return policy?

We offer a 30-day return policy for all non-custom items. Please ensure that the jewelry is in its original condition and packaging. Custom orders are non-refundable.

Do you offer international shipping?

Yes, we ship internationally. Shipping fees and delivery times vary based on the destination. Please refer to our Shipping Policy page for more details.

Can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier’s site.

Get in Touch with Us Today

We are here to assist you with any inquiries or custom jewelry requests. Our dedicated team is committed to providing exceptional service and ensuring your satisfaction. Click the button below to reach out and let us help you create something truly special.

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